Privacy Policy

1. Who We Are

Lead Locker is operated by Arbitrage Consulting LTD. This privacy policy explains how we collect, use, store, and protect your personal information when you use our platform.

2. Information We Collect

When you create an account or use Lead Locker, we may collect the following information:

• Account information — your name, email address, and hashed password when you register.
• Payment information — when you purchase tokens, payment is processed securely through Stripe. We do not store your full card details. Stripe may store payment method information in accordance with their own privacy policy.
• Transaction data — records of token purchases, lead purchases, cancellations, and supplier earnings.
• Supplier information — if you apply as a lead supplier, we collect your PayPal email address for payouts.
• Usage data — pages visited, leads viewed, and general platform activity to help us improve the service.

3. How We Use Your Information

We use your information to:

• Create and manage your account.
• Process token purchases and lead transactions.
• Process supplier payouts via PayPal.
• Send important account-related emails (verification, password reset, purchase confirmations).
• Prevent fraud, abuse, and enforce our Terms & Conditions.
• Improve the platform based on usage patterns.

4. Data Sharing

We do not sell your personal data. We may share limited information with:

• Stripe — to process payments securely.
• PayPal — to process supplier payouts (PayPal email only).
• Email service providers — to send transactional emails.
• Law enforcement — if required by law or to protect our legal rights.

We will never share your purchase history, lead data, or sourcing activity with other users.

5. Data Storage & Security

Your data is stored on secure servers. Passwords are hashed and never stored in plain text. We use HTTPS encryption for all data in transit.

While we take reasonable steps to protect your information, no system is 100% secure. You are responsible for keeping your login credentials safe.

6. Cookies

We use the following types of cookies:

• Essential cookies — required to keep you logged in and manage your session. These cannot be disabled.
• Analytics cookies — we use Google Analytics (GA4) to understand how visitors use our site, including pages visited and time spent. These cookies are only set if you give consent via our cookie banner. Google Analytics data is anonymised and we do not use it to personally identify you.

We do not use advertising or marketing cookies. You can change your cookie preferences at any time by clearing your browser cookies and revisiting the site.

7. Your Rights

Under UK data protection law (UK GDPR), you have the right to:

• Access — request a copy of the personal data we hold about you.
• Correction — ask us to correct any inaccurate information.
• Deletion — ask us to delete your account and personal data, subject to any legal obligations we have to retain certain records.
• Portability — request your data in a portable format.

To exercise any of these rights, contact us through the platform or via our Discord community.

8. Data Retention

We retain your account data for as long as your account is active. Transaction records may be retained for up to 7 years for accounting and legal compliance purposes. If you request account deletion, we will remove your personal data within 30 days, except where we are legally required to retain it.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes take effect immediately upon publication. We recommend reviewing this page periodically.

10. Contact

If you have any questions about this privacy policy or how we handle your data, please contact us through the platform or via our Discord community.